@Frederick
Help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next and here Guide: Tips to avoid unexpected charges on your bill
You can also contact Tap2Bill. You can email customer.service@tap2bill.com. Give them the number that was charged and they should be able to tell you who was actually responsible.
When you know who was responsible, you need to contact them to insist on a FULL refund
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
