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s20+ keeps resetting whilst on charge

motleycrewe
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on ‎13-05-2020 18:52 - last edited on ‎14-05-2020 09:02 by Moderator

on ‎13-05-2020 18:52 - last edited on ‎14-05-2020 09:02 by Moderator

Hi,

Can someone tell me why my s20+ keeps resetting its self when its on charge. This is the 2nd phone i have had that is performing this annoying habit. Is there a mass software fault?

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MI5
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on ‎13-05-2020 18:58 - last edited on ‎14-05-2020 09:02 by Moderator

on ‎13-05-2020 18:58 - last edited on ‎14-05-2020 09:02 by Moderator

The S20 is full of bugs.
Talking to Samsung is your best bet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎13-05-2020 18:59 - last edited on ‎14-05-2020 09:03 by Moderator

on ‎13-05-2020 18:59 - last edited on ‎14-05-2020 09:03 by Moderator

Seems to be a common issue

No fix yet from Samsung

https://eu.community.samsung.com/t5/Galaxy-S20-S20-S20-Ultra/S20-Random-Restarts/td-p/1604468

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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