cancel
Showing results for 
Search instead for 
Did you mean: 

roaming abroad

andy36
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

how can i get international roaming when im abroad as i have no reception to receive the security code 

Message 1 of 2
73 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 111672 Posts
  • 800 Topics
  • 6550 Solutions
Registered:

@andy36 

What security code do you need? If in an EU country you should be able to roam as you would in the UK.

Guide: Roaming MegaGuide 

If you have no reception

Some things to try:

  1. Manually search for another network
  2. Reboot the phone
  3. If you have an iPhone change your data APN to "mobile.o2.co.uk"
  4. Try toggling Airplane mode on/off (it often helps kickstart things)
  5. If still not working then contact O2 to remove the Roaming bar on your account

 If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 2
70 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 111672 Posts
  • 800 Topics
  • 6550 Solutions
Registered:

@andy36 

What security code do you need? If in an EU country you should be able to roam as you would in the UK.

Guide: Roaming MegaGuide 

If you have no reception

Some things to try:

  1. Manually search for another network
  2. Reboot the phone
  3. If you have an iPhone change your data APN to "mobile.o2.co.uk"
  4. Try toggling Airplane mode on/off (it often helps kickstart things)
  5. If still not working then contact O2 to remove the Roaming bar on your account

 If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
71 Views