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recently moved house no signal

nikkib007
Level 1: Joiner
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hi I have re entry moved house and am receiving no mobile signal whilst at home, this is impossible to cope with as I have to be contactable. it has been suggested to try the 3g option, this did not work. I need a solution as I am tied into contract 

 

 

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TallTrees
Level 45: Knowing
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Hi @nikkib007 welcome to the o2 Community 

Check these guides, if you haven't already 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 



HAPPINESS IS BEE SHAPED

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TallTrees
Level 45: Knowing
  • 8823 Posts
  • 87 Topics
  • 274 Solutions
Registered:

Hi @nikkib007 welcome to the o2 Community 

Check these guides, if you haven't already 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 



HAPPINESS IS BEE SHAPED

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Bambino
Level 78: King of Kings
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@nikkib007 Check to see if Wi-Fi calling is available to you: Wifi and 4G Calling explained | O2

If your current phone doesn't have that function you need to consider the option of getting one that does.

I DO NOT WORK FOR O2



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