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porting my old number

Crosstrees
Level 1: Joiner
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I have tried 2 times to port my old number but have twice had an email from BuePrism(UK) saying it has been rejected as info provided for security checks is incorrect. Is this a scam if not how do I speak to a person at 02 to help me port my number 

Thank you 

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Cleoriff
Level 94: Supreme
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Hi @Crosstrees 

All info is in this guide Guide: Migration & porting into O2  

Give O2 a call on 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111709 Posts
  • 800 Topics
  • 6550 Solutions
Registered:

Hi @Crosstrees 

All info is in this guide Guide: Migration & porting into O2  

Give O2 a call on 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
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