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poor signal strength on phone

alancooperman
Level 1: Joiner
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we have two iPhones in our household, one the original 5SE the other 6S. The 5SE consistently receives a good signal with the other phone showing a poor signal approx 505 or more lower than the other. both phones with 02 on the same or very similar packages

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MI5
Level 94: Supreme
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@alancooperman 

Get Apple to check the phone for faults https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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lewys-gp
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Hey, @alancooperman. I just came across this thread and wanted to check to see if you resolved the issue? Thanks!

Community Manager for the O2 Community 🙂
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