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phone will not turn on

Lynee
Level 1: Joiner
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my sony xperia 10 iii has turned it self on and will not turn back on and will not charge

 

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MI5
Level 94: Supreme
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@Lynee 

Try holding power and volume down together until the phone vibrates (may take up tp 60 seconds).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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