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phone has been cut off

Sg8899
Level 1: Joiner
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Hi 

 

I'm looking to get some help with my phone as its been cut off I don't mind that as I knew it would happen (my bills not been paid yet but I have phoned twice and let them know when it will be paid and I was assured I could just phone up and get my phone services would be put back on which I did the first Tim everything was good ) 

 

But this 2nd time everything has been cut off again and when I try and even phone them the number just goes straight to call ended once I click call , my data is off and I can't send text messages ether ? we have an agreement I will pay all my bill off this Friday and my services wouldn't be cut off to just phone up if they do but how can I phone up when I can't make even a call to o2 ? And there chat isn't available 

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Enlli
Level 65: Ultra-cool
  • 6659 Posts
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Registered:

The following are available 

You can message O2
Facebook  (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,for help

We are customers here and have no access to accounts

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

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Enlli
Level 65: Ultra-cool
  • 6659 Posts
  • 49 Topics
  • 1493 Solutions
Registered:

The following are available 

You can message O2
Facebook  (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,for help

We are customers here and have no access to accounts

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
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Sg8899
Level 1: Joiner
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  • 1 Topics
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Registered:

Thanks 

 

I know yous are customers 🤣 I was just posting to see if anyone had the same problem before 

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