phone call problems

[DM196]

I have a problem with my o2 sim card not makeing calls, I have moved the sim card into numerous phones and the same thing keeps happening. I can sent and recieve text messages, but I can not make calls and sometimes does not let me recieve calls.

[madasaf1sh · Accepted solution]

@DM196 

Sounds like you need a new sim card, you have 2 options to request one. 

1. This is the best option - Pop into a local o2 store with Photo ID, and they can process a sim swap for you there and then. 

2. Call CS on 0344 809 0202 from another phone, and request a sim card, be aware your current sim will be disabled and you will need to call to do a sim swap..