phone broken

[wendybrady]

My phone has developed lines across it and the touch isnt working 

[Enlli]

How old and what make?

If you don’t have insurance then it may be best to deal with the manufacturer in the first instance

If not https://www.o2.co.uk/help/device-and-sim-support/device-repairs

[wendybrady]

Its only 9 months old. its a galaxy z flip 5

[Cleoriff · Accepted solution]

@wendybrady 

I would contact Samsung first.

https://www.samsung.com/uk/support/repair/