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o2 Customer with New Phone not from o2

Crisi27
Level 1: Joiner
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Registered:

Hi. I have been awarded a new iphone 11 pro max which is sim free. 

 

I am on pay as you go with o2 and want to keep on this tarriff with the same number etc how do I do this, do I just need to transfer the sim to the new phone?

 

I have always upgraded phones direct with o2 in the past so not sure what to do when got separate phone from elsewhere.

 

Thanks

 

Christina

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MI5
Level 94: Supreme
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Registered:

@Crisi27 

Just put your O2 sim in the new phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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TallTrees
Level 49: Rootin' Tootin' 
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Hi there @Crisi27
Welcome to the o2 community forum 😁
as MI5 says ... and
Couldn't be easier 👍
ENJOY YOUR NEW PHONE.
Best wishes TallTrees


HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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Simples wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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