on 02-11-2024 17:44
I've just downloaded and scanned my new esim and i can't hotspot and there's no service bar, I've just changed my tariff with you from a physical sim card and to do this i scanned a QR code please help
on 02-11-2024 17:49
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 or pop in store with photo ID.