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no network at moment - only emergency call new phone since tuesday afternoon

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mlb
Level 1: Joiner
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on ‎05-05-2022 08:37

on ‎05-05-2022 08:37

Hi

 

Been a loyal customer for year and need some help new phone connection.

 

Sorry how long does it take to get connection to the network,  my sim has bene activated as far as i know,  and i am not connected to the network? is it 48 hours?  

need phone for work?

 

there is mention that a mast is down however it was working perfectly ok on old phone?

 

thanks please let me know if can help

 

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Cleoriff
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on ‎05-05-2022 09:48

on ‎05-05-2022 09:48

Great news @mlb  All good to go now! slight_smile

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎05-05-2022 10:40

on ‎05-05-2022 10:40

Happy to have helped @mlb 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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