Hi all,
For as long as I can recall network coverage and signal has been excellent at my home address. Around a month ago myself and a whole load of neighbours on O2/GiffGaff started experiencing problems with persistent call dropout and loss of signal, making it almost impossible to have a call lasting over about a minute. It seems there is a problem with a local mast but no idea of how/when it might be fixed (as others have confirmed) but I'd just like to ask what would be the best way to log this issue with O2? I'm finding it really difficult to find the right route to do this.
O2 have been good over many years but if this carries on I'll need to look at changing network.
Many thanks,
Neil.
