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lost mobile, sim blocked, new arrived, not registered, cant call to activate, as no landline,

jules666
Level 1: Joiner
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Registered:

hi,  blocked sim due to losing phone (now found) new sim wont connect, as as I don't have a landline (just switched to full fibre) cant call  o2 to activate new sim, HELP!  Thanks

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jonsie
Level 94: Supreme
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Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

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Breanna
Former Staff
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Registered:

Were you able to get in touch with O2 @jules666?

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Bambino
Level 86: Prestigious
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Registered:

@jules666 Download Skype to call O2's freephone numbers: Guide: A Guide to Skype 

Call +44800 902 0217 or +44800 032 1402

When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

I DO NOT WORK FOR O2



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