13-01-2021 12:55
My little boy touched my phone whilst on FaceTime and it seemed to lovk to a blank black screen couldn't end the FaceTime call and it still shows that screen on background apps
now I can't open any icons and can't shut or reset the phone
i can scroll but if I touch app to open nothing happens
13-01-2021 12:58
You need to reset the phone.
Press volume up then volume down then hold the power button until the Apple logo appears on screen.
13-01-2021 13:09
I've tried that and it doesn't work
power button seems to be unresponsive too I can't lock it, when it eventually goes to lock screen itself it unlocks with just a scroll instead of pin code
13-01-2021 13:12
13-01-2021 13:12
Never known one to not reset but I guess you'll just have to wait for the battery to go flat.