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iPhone 13: No phone signal / mobile data

Jedzi
Level 1: Joiner
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Registered:

on ‎06-04-2023 12:21

on ‎06-04-2023 12:21

I've got an iPhone 13 with an eSIM on O2 Pay Monthly.  For no obvious reason, as of this morning, my phone has no mobile signal or data.  I've rebooted it 3 times.  I've turned mobile data on and off and I've also put it into and out of airplane mode.  It searches for the network, but doesn't seem to find anything. 


It's not just the local network as I've been in 2 different places 30 miles apart.  Nothing has changed on my phone overnight that I'm aware of.


Any clues?

 

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MI5
Level 94: Supreme
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on ‎06-04-2023 13:53

on ‎06-04-2023 13:53

@Jedzi 

Troubleshoot with this guide Guide: Is the network down for me or everyone? 

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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