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M-A-W · ‎21-07-2023

Hi,

since moving to o2 from Virgin the iMessage isn’t working fully. I can use it with some people but not the second number on my account (husbands number) have been in to store and they changed some setting to fix it but still not working to husbands number. His iMessage is also working to everyone but me

MI5 · ‎21-07-2023

@M-A-W

iMessage either works or it doesn't.

As the issue is with specific numbers it would suggest that they are blocked at device level.

Check for blocked numbers in contacts app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎21-07-2023

O2 work slightly different with Iphones It may well be that iData is not active on the account

If you ring O2 on 202 or 0344 809 0202 they can help

Alternatively

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎21-07-2023

Wouldn't work for any numbers if iData was missing.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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iMessage not working

I need esim

Move my number

Content lock

Top up

message saying blocked account