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i have imported my wifes phone number to my o2 but i still cannot see it.

Bolderroller
Level 1: Joiner
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i have imported my wifes phone number to my o2 but i still cannot see it.

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MI5
Level 94: Supreme
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@Bolderroller 

You'll need to use a different email address to setup a seperate MyO2 at the moment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Enlli
Level 66: Unequalled
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My O2 seems problematic at the moment

If you are trying to log in to the My O2 app

 

Instead try the web version 

 

https://accounts.o2.co.uk/signin

 

If that works then delete the app, reboot phone and reinstall 

 

If none of that works then 

 

You can call O2 on 202

 

Or use the social media links below

 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
  • 147433 Posts
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  • 28316 Solutions
Registered:

@Bolderroller 

You'll need to use a different email address to setup a seperate MyO2 at the moment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 76: Forum Legend
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Free e-mail addresses still 10 a penny... https://www.mailmodo.com/guides/temporary-email-address/

Yahoo and Gmail instructions down near the end @Bolderroller.

Then follow advice given above, and good luck! Someday VMO2 will re-enable that functionality, if mobile phones are still a thing by then 😖

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