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how long before you get your phone

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rossi1
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on ‎01-12-2021 17:18

on ‎01-12-2021 17:18

was supposed to get phone delivered this morning but was emailed and told they didn't have it in stock. the only reason I picked the phone was because it was next day delivery. Yet if you go to online shop it says you can get it next day. So how long am i supposed to wait?

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MI5
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on ‎01-12-2021 17:33

on ‎01-12-2021 17:33

@rossi1 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎01-12-2021 17:33

on ‎01-12-2021 17:33

@rossi1 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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rossi1
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on ‎01-12-2021 18:01

on ‎01-12-2021 18:01

cheers. ive messaged them does it always take ages to get a reply

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MI5
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In response to rossi1
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on ‎01-12-2021 19:29

on ‎01-12-2021 19:29

@rossi1 

They aim to reply within the hour but if busy it can take longer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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