eSIM and Apple upgrade program

[Gavhall86]

Hi,

I currently have an eSIM in my iPhone 15. When the new iPhone rolls around next month, I will upgrade through Apples program which involves wiping your old phone and handing it over to receive the new one. How will this work with my eSIM? Just wondering if I need to do anything before hand to make this as smooth as possible. Thanks

[pgn]

You could switch from eSIM to plastic SIM, means just moving the SIM from old to new phone at upgrade time, @Gavhall86 

To change back to a plastic SIM without interruption to service, you will need to visit an O2 Store, and have some photo ID with you.

If you try to do this by calling 202, your existing SIM will be deactivated as the plastic SIM is despatched, leaving you without phone service until your new SIM arrives.

Good luck!

[MI5]

@Gavhall86 

I would do a phone to phone transfer before wiping your old phone, then go from the Apple store to the O2 store (with photo ID) and get them to install the esim on your new phone.

You won't be able to do it yourself as you will not be able to access your MyO2.