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eSIM ERROR code 08

Joelsawyer
Level 1: Joiner
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Have been trying to set up my sons Apple Watch and airtime sim and all I’m getting is Code 08 call O2 which I have done and had no joy getting this sorted.

 

i also have an Apple Watch and while it’s saying I have O2 under the status section it say no connection despite me paying for this every month!

 

need this resolved 

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MI5
Level 94: Supreme
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@Joelsawyer 

See guide and how to approach a resolution here Activate Apple Watch Guide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

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MI5
Level 94: Supreme
  • 145831 Posts
  • 635 Topics
  • 28021 Solutions
Registered:

@Joelsawyer 

See guide and how to approach a resolution here Activate Apple Watch Guide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 2
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