''double tap to unlock '' on phone area

[Jenny105]

Smasung galaxy tablet phone area. Keyboard ok  Dial a number. Up comes double tap to unlock.

Double tap ,  disappears a few secs later , it appears again and so on.

The line iis not clear  (I need to bluetooth as i am severely deaf. BUT this phone has worked ok until last few weeks.

Any ideas

Everything else on the tablet works fine.  The only new item, 6m ago,  is myphonak addition , An App controlling my hearing aid in several situations-  this may have phone input . The app workss via bluetooth

1111111  the 1s are my hearing dog telling me its tatime by resting his chin on the board !!!

[MI5]

Have you tried unlocking first @Jenny105 ?

[Jenny105]

Hi M15   Bst Wishes for 2025

By ''unlocking'' is that putting in the unlocking code for the device.   No I havent tried that and never thought the unlocking was referring to the device.  I'll try that. Usually Ive been using the phablet for other purposes prior to making a call so assumed it was unlocked.  🤔

[MI5]

It was all I could think of @Jenny105 unless there is an app lock on the phone dialler?

Check the security settings of the device.

[Jenny105]

Its a puzzeller  Samsung Galaxy S ? phablet.  I blacked out the screen unlocked with the pattern chosen . From contacts i chose GP (answer message after hours) . The number rang but immediately double tap to unlock came up over the top of the keypad. I could just hear the answerphone . To stop it it was necessary to shutdown the phablet.   So not that issue.   

Where would i find any settings for the phone app. / tablet apps?

[MI5]

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@Jenny105 wrote:

Where would i find any settings for the phone app. / tablet apps?

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In the phone app itself @Jenny105 

Oe try, 

1. Go to Settings
2. Tap Advanced features
3. Tap Motions and gestures
4. Toggle off Double tap to turn on screen

[Jenny105]

Hi I followed this thru. All of the subjects shown were off.   !!  I'll maybe have to get a new phablet. That may cure the O2 phone isssue. But maybe not the Myphonak app. The hearing aids are unpaired , but I cannot pair them up again.  I'll contact audiology  who gave me the app to boost my hearing, see what they can can do. And theres an ENT appointment this week I might not be able to use a hearing aid in one ear for now.

Any ideas on Phablets would be welcomed and I'd check if they are compatible with myphonak .

Best wishes for 2025

[Jenny105]

Thanks for your help and knowledge ..........

[MI5]

Phablets are few and far between these days.

iPads can make calls but only if you have a linked iPhone. I seem to recall limited devices the last time we looked?

It may not even be an issue with the tablet. It could be the myphonak app causing the issue, so I wouldn't rush out to buy anything new just yet until all possibilities are exhausted.