on 31-08-2024 13:40
ive just passed on my contract over to my daughter,who lives in another town.
she says data will not connect, but wifi is fine.
i used data every day without a problem, before i gave it to her
So why the problem.
31-08-2024 13:44 - edited 31-08-2024 13:48
31-08-2024 13:44 - edited 31-08-2024 13:48
Different area and coverage?
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
Veritas Numquam Perit
on 31-08-2024 13:46
on 31-08-2024 17:41
This might give you @Boblmac some answers to your network coverage question :-
My Network App - Find Out More About Your Network Coverage | Apps | O2
https://www.o2.co.uk/apps/my-network
As @Bambino alludes to, what you have done might well be outside of the T&Cs, although as long as the bill is paid promptly each and every month, I cannot imagine O2 being too concerned.
on 31-08-2024 19:52
What was the result when you tried using your phone in your daughter's location? And vice-versa.
That would ID whether O2's network is poor in your daughter's area.