cancel
Showing results for 
Search instead for 
Did you mean: 

data will not connect outside

Boblmac
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

ive just passed on my contract over to my daughter,who lives in another town.

she says data will not connect, but wifi is fine.

i used data every day without a problem, before i gave it to her

So why the problem.

Message 1 of 5
228 Views
4 REPLIES 4

Cleoriff
Level 94: Supreme
  • 126283 Posts
  • 832 Topics
  • 7552 Solutions
Registered:
Message 2 of 5
225 Views

Bambino
Level 85: Esteemed
  • 24039 Posts
  • 1048 Topics
  • 3774 Solutions
Registered:

@Boblmac This is not O2. This is a customer community. What do you mean by you 'passed on' your contract? What did you actually do?

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 5
224 Views

Oxonian
Level 35: Originator
  • 9587 Posts
  • 230 Topics
  • 27 Solutions
Registered:

This might give you @Boblmac some answers to your network coverage question :-

 

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

 

As @Bambino alludes to, what you have done might well be outside of the T&Cs, although as long as the bill is paid promptly each and every month, I cannot imagine O2 being too concerned.

 

Message 4 of 5
181 Views

japitts
Level 8: Talented
  • 233 Posts
  • 0 Topics
  • 3 Solutions
Registered:

What was the result when you tried using your phone in your daughter's location? And vice-versa.

That would ID whether O2's network is poor in your daughter's area.

Message 5 of 5
171 Views