on 11-11-2021 10:44
please help, i topped up 1gb of data ay 8.09 this morning and without even using my phone 1 minute later I got a text to say my top up data had been used up. I must have something switched on that's eating , my data but i cannot figure out what. This is 2gb of data i have topped up within 2 days 😞
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on 11-11-2021 10:48
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 11-11-2021 10:48
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 11-11-2021 15:09
You can check the data settings in your phone
You can then see which app is eating data