changed my sim lost me bolt on

[Kim0405]

I recently changed my sim to one i ordered, i put £10 credit on received a 7gb data unlimited texts and calls bolt on as well as £10 free credit, i changed my number after wards now its saying that i have no credit and not bolt on

[Cleoriff · Accepted solution]

@Kim0405 

That's due to you changing your number. You can call O2 on 4445 and see if anything can be done to help you.

Or use social media if you prefer

You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.