cancel esim contract

[nilawijaya]

I want to cancel my contract, since I am already away in Indonesia, could you please give me a direction where I cant cancel my contract directly to a person not talking to a robot.  

[Bambino]

@nilawijaya This is a customer to customer community, not O2. We have no access to anyone else's account. Posting the same question in two different threads is confusing and unhelpful, and will not get your query answered any quicker.

If you have longer than 30 days left on your contract you will have to pay an early termination fee. You can't just cancel and walk away. There is this guide: Cancelling your contract - An updated guide - O2 Community but if you cannot send the correct code from where you are, download Skype Guide: A Guide to Skype to speak to the Payment Management Team on +44800 902 0217.

The opening times are UK time:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)