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can't get new phone set up as activation code sent to old device which is broken

Clarkygirl
Level 1: Joiner
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Help needed as activation code going to old device which is broken so sim isn't registering on new phone as I can't complete the set up

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MI5
Level 94: Supreme
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@Clarkygirl 

Put old sim in new phone to get the code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127589 Posts
  • 614 Topics
  • 22204 Solutions
Registered:

@Clarkygirl 

Put old sim in new phone to get the code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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