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Samsung watch 4 LTE sim not provisioned for voice

Hi!I am having no luck trying to get my watch connected for calls without my phone!I went into the o2 store who set it all up and said its working I'm on a £5 a month plan for the watch. I get home take the dogs out and get sim not provisioned for vo...

Resolved! PUK code

How do I get a hold of the PUK code my 4 year old messed around with my phone now I it’s saying I need the PUK code and I haven’t got the card that it comes on

Resolved! Customer Support

Customer Support seems to be non-existent. I have been trying to contact them since 16:45 pm today. It is now 22:05pm. I raised the issue raised as they have not transferred my old number to my new account. If it’s not sorted soon I will cancel the c...

Resolved! Sim swap

Hi, is it possible to confirm that my sim swap is being processed? I know it can take upto 24 hours, but I’d like to know that I’ve done everything I need to

Resolved! Esim swap when don’t have original phone

Hi, I bought a new phone and traded in my old phone with apple today. I am now trying to swap my esim into new phone. But can’t get past the first step as can’t enter code from text message as don’t have the old phone now.

Resolved! Wrong number

I’ve tried to arrange my free extra and you state you’ve sent the code to a number that’s not mine. My number is xxxxxxxxxxx xxxxxxx x xxxxxxxx xxxx, xxxxxxx [Mod edit: Please do not post personal information on the public board. Thanks!]

Resolved! O2 SIM only deal - SIM card still not posted

Hi! I've just set up a SIM only deal for my son for £8 per month, 20GB, but the SIM card hasn't arrived yet. I set it up last Saturday and it's now been 4 working days. In the account it says it's still being processed and not been dispatched yet. Is...

Resolved! Cannot call any 0800 numbers

Just had to make a call to my electric board to report a fault which is an 0800 number and it just disconnects. I spoke to them two days ago and it was fine. I now find all 0800 numbers disconnect with 'Call Fail'. Calling a land line or mobile is no...

Resolved! 50202

Hi I'm trying to claim my rewards back but when I try to message 50202 it comes up with the message error 42 or error 0

Resolved! Disney+ extra

I was a Disney+ subscriber but due to receive info as extra cancelled subscription so that I could apply extra. When tried to do because email already registered it won’t recognise as new customer and keeps wanting me to renew as old customer? Missin...

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