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Forum Posts

Resolved! SIM ME lock?

I got a new contract for my daughter and put sim in her new iPhone to set it all up, she is having that for Christmas so I want SIM in her old phone but it says SIM ME lock. What is this and how do I sort it? Tesco Mobile say the phone is unlocked.

MAKAZAGA by Level 1: Joiner
  • 588 Views
  • 1 replies
  • 0 kudos

New to O2 - signal problems...is this normal?

Hi, I have just joined O2, ported my number yesterday but am having signal issues. I live in Bromley and travel round the M25 to Gatwick for work - so not exactly remote locations. Despite the complete route and work location showing solid 4G coverag...

Chris1979 by Level 1: Joiner
  • 1117 Views
  • 5 replies
  • 0 kudos

Resolved! Access to bills after leaving

Hi I have left 02 recently but need to access my previous bills. Could someone please let me know how I do this please?

BNHN by Level 1: Joiner
  • 1019 Views
  • 3 replies
  • 0 kudos

Resolved! volt?

Trying to enable Volt as I have O2 and Virgin media broadband but received a message saying I'm ineligible for Volt as Virgin broadband not available at my address???. Erm I've had it since last December, not sure what's happened there??

gasman by Level 1: Joiner
  • 642 Views
  • 1 replies
  • 0 kudos

Resolved! £78 charge due to scam calls

Hi all I'm a bit panicky as my phone has been stopped and o2 state £78 has been spent on two scam calls to an 09011 number. I've no idea how this happened and trying to find out. Googling shows it as a scam HMRC number. My partner had talked to HMRC ...

JP1984 by Level 1: Joiner
  • 577 Views
  • 1 replies
  • 0 kudos

Resolved! Signal strength

Hi there is there any work going on the mast in my area as my signal strength is only 2 bars post code LL11 4YP.

Thewelsh1 by Level 1: Joiner
  • 421 Views
  • 2 replies
  • 0 kudos

Resolved! Software update with no WiFi

Hi Am wondering if there is a way to download a software update with no WiFi . I don't have a PC and only have mobile data. I have a Samsung A32 5g phone . Please help if you can .Thanks

Andyl76 by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos