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Forum Posts

Resolved! Adding an Apple Watch to an existing connection but checking out seems to be a problem

I’m trying to add an Apple Watch to one of my existing connections with O2. However, there is an issue of some description that keeps stopping me from checking out. I’ve spoken to Sales who can’t help and online chat just wanted to put me back onto S...

Resolved! Calm app subscription

Hello, My calm app was active from O2, it should be part of my tariff and I've now lost access to some of the app. The subscription section in the app tells me to contact O2. Can you please have a look to see what has change to stop my subscription.M...

Brogan04 by Level 1: Joiner
  • 671 Views
  • 1 replies
  • 0 kudos

Resolved! Texts showing different number

Recently, my texts to one of my contacts has shown up as coming from a different number. We’ve deleted all chats, reinstated each other, she’s blocked the ‘other number’, but can no longer receive any on my messages. I’ve an A12 phone. No other conta...

Veeee by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos

Resolved! Phone call

01442957984 called me from 02, I was wondering if anyone else has received a call from it? I hung up because i was concerned it might have been a scam caller.

Ras by Level 1: Joiner
  • 603 Views
  • 1 replies
  • 0 kudos

Resolved! Internet down for 2 weeks - is dongle best solution?

My internet is going to be down for 2 weeks before new one installed. I still need to download and upload files for work during this period. Is getting a dongle the best solution? I've looked at prices on this site but want to check. Do I still need ...

HaxanDub by Level 1: Joiner
  • 1348 Views
  • 3 replies
  • 0 kudos

Resolved! Terrible service

So I have just joined o2 after checking coverage in my area and having it confirmed in a chat session that the signal would be good. Upon getting the data sim I noticed that the signal was a bit unstable and going from 8 mbs to 22 mbs. On further inv...

rfinch by Level 1: Joiner
  • 845 Views
  • 2 replies
  • 0 kudos

Resolved! link

how i link my active2 watch to my phone number

kingz by Level 1: Joiner
  • 581 Views
  • 2 replies
  • 0 kudos