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Can’t connect to network error

Hi I have turned phone on and off , reset all network settings, reset my iPhone X, updated software but keep getting the error cannot connect to network even though 3G shows. What else can I do as I am unable to use my phone currently unless on WiFi

ST6 by • Level 1: Joiner
  • 1018 Views
  • 3 replies
  • 0 kudos

Resolved! How do I upgrade to a 5G PAYG SIM?

I would like to upgrade to a 5G PAYG SIM from a 4G PAYG SIM, whilst keeping my current phone number. Can someone please advise on how I can do this? Thank you.

Wrong phone number in O2 app

Wrong phone number in O2 app should be xxxxxxxxxxx [Mod edit: Please do not post phone numbers on the public board. Thanks!]

BobN by • Level 1: Joiner
  • 466 Views
  • 2 replies
  • 0 kudos

Resolved! Emergency contacts

I’ve just moved to O2 and since changing over from virgin mobile I am unable to receive calls from virgin two of which are my emergency contacts both ways.I haves spoken to support numerous times, had phone resets and even ended up with my sim being ...

Lupylee by • Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch plan

Hi I’ve just joined o2 I pre ordered the new iPhone 13 pro max alpine green I already have an Apple se Watch which is a cellular version but I’m unable to add a mobile data plan to it I get the message call 202 quoting reference 10 I’ve been calling ...

Resolved! Airtime rewards

Hi I recently tried to redeem £40 on my o2 bill from my airtime rewards but nothing has shown up or been taken off my bill. It shows redeemed in my airtime rewards account but not on my o2 one, help, thank you

Resolved! Texting 63103

Was able to send a text then tried again straight after and it now says failed to send

Juicy10 by • Level 1: Joiner
  • 817 Views
  • 1 replies
  • 0 kudos

Resolved! Existing giffgaff sim swap

Two months ago i've set up new contract with new phone number but i'm still holding old number operated by giffgaff, can i scrap new number assigned to contract and swap it for that from giffgaff? Thank you for any advises

Resolved! phone hacked

If my phone has been hacked and they are piggybacking my phonecalls should i change my sim card after i have reset my phone

Buba by • Level 1: Joiner
  • 354 Views
  • 1 replies
  • 0 kudos
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