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Resolved! Xperia E5 Blacklisted

Hello. I have a Sony Xperia E5 that I bought off a faulty device Job Lot. It's revived, up and running now, with me recently discovering that this phone was blacklisted on 05/19/2018 at 12:40:32 . Currently this deems the phone as E waste. If anyone ...

Resolved! Number ported but...

My old number has been ported over today but the temporary number given with the PAYG sim is still showing in my account on the app. I am receiving calls via my old number so that part has worked. I don't want to top up if it's not going to go to the...

Tridyson by • Level 1: Joiner
  • 1423 Views
  • 2 replies
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Resolved! Sim Card

I have purchased a tablet and it needs a standard size sim card can I exchange the nano sim card that I have for a standard sized one?

Brenda2 by • Level 1: Joiner
  • 947 Views
  • 4 replies
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Resolved! Switch to o2

I want to join o2 network. Please I need help with that 

Resolved! How to top up with valid voucher being abroad

Hello. I have lost my old Phone number, and contact with my bank account by the way. I got a starter with valid voucher for 10£ but I can't activate it abroad. I have no possibility top up online, as I need to contact my bank to change my Phone numbe...

Witold by • Level 1: Joiner
  • 949 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Stolen

Hello, my phone was stolen today - swiped out of my hand by a thief on a bike - and I was wondering if there's anything that needs to be done in terms of my SIM? The police have been informed, and I have used the Google track my phone service to lock...

AWRodgers by • Level 1: Joiner
  • 2805 Views
  • 4 replies
  • 0 kudos

Resolved! SIM

Just upgraded, and changed my contract, can I put my current SIM in my new phone when it arrives?

Ellaa by • Level 1: Joiner
  • 622 Views
  • 1 replies
  • 0 kudos

Resolved! Blocked sim

my friend used my phone to call o2 to activate his SIM card as it was blocked, but o2 for some reason have now blocked my number and I don’t know how to fix it because I can’t get any messages through for security codes etc

Resolved! Request a port but then go abroad

Hello all I have requested to port my number into O2 but then read that porting can not be completed whilst abroad. I will be out of the country when the port takes place - as this will presumably fail, does this mean that my temporary O2 number will...

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