Get tech support for your O2 issues

Resolved! I cant sign in

Hello, I have a vergin media sim but when i put it in it says tjat i have an o2 sim. When i signed in it says that my o2 isn't available yet. I been waiting so long. My email is **Personal info**. thanks, Amina [Mod edit: Please do not share personal...

Resolved! swap virgin mobile sim to esim

I was with virgin mobile and migrated to O2. I would like to swap my sim to esim. O2 swaping service asking for 13 digite sim number but the virgin mbile sim number have only 12 digit and it is not accepting. Anyone have the similar situation and any...

Resolved! Setting Up SPF + DKIM on O2

EMails I sent through my tethered O2 pjone to gmail accounts are being rejected with the error: SMTP error from remote server for TEXT command, host: gmail-smtp-in.l.google.com (108.177.126.26) reason: 550-5.7.26 This mail is unauthenticated, which p...

Resolved! Switching providers - do I need to do anything?

I just swapped to EE and want to keep my phone number so added the PAC number. EE are sending the new Sim shortly. Do I need to do anything to cancel my contract with O2 or does it automatically end when the phone number swaps over to EE?

Resolved! Over heating samsung

My phone keeps over heating and switching off

Making calls

I am on holiday in Greece and am unable to make outgoing calls. I have followed all settings advice

Resolved! Deleting voicemail

Hi, I have a Doro 6880 phone. I have a voicemail on it that I can't get rid of. How do I delete it, please?

Resolved! Voicemail

Hi my vm settings have mysteriously changed since o2 merger on my samsung galaxy s8 fone , when i press the vm symbol.it now asks me to key in my mobile number followed by star key or hash key , cant remember which one , but when i do that its says ,...

Resolved! APPLE SE passcode

I cant access my Apple SE as I have either forgotten or dont know my passcode

Text and calls won’t work after new sim

Hi - I transferred over from virgin - got a new sim (they sent two but on was 5G only my phone is 4G) anyway eventually got the right sim in but texts will send but can’t be received - calls again can go out but none incoming - it’s a iPhone and mess...

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