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poor recpection

I’m experiencing poor reception since being moved from Virgin to O2.Often I find a msg saying ‘not on the network’ when trying to make a call, calls to me get relayed to answering service and I don’t get a msg to say that has what has happened to the...

Unable to make or receive calls while abroad

I would like to know WHY I cannot find any access to speaking with an actual O2 agent. This is not on. I am abroad somewhere where I come four times a year, yet this trip my phone has stopped enabling me to make or receive calls. It is unacceptable t...

Connection problem or invalid MMI code - ##4636##

Hi,When I try to run the ##4636## code, I get 'Connection problem or invalid MMI code' msg. I've tried adding a command, restarting, safe mode, network and a new sim. Nothing works. I have a samsung s22 ultra. Can anyone help?Thanks

Silence from o2 fraud dept 2.5 months

@O2Lisa Good evening, I was a victim of fraud on my o2 account on 1st August. Two iPhone 14swere ordered on my account and the o2 agreements were changed. There are 2 phone numbers attached to the account. I am the o2 account holder.I reported it imm...

Resolved! samsung watch

If i have a tesco contract can i get a watch from o2 to link to my tesco sim card?

Why can't I open my o2 account

When I try to open MyO2 account app. It says there is a problem try again in 48 hours. It's been nearly 2 months, I still cannot get in

Got a bill threw text message

I got a txt saying I owe £26 I’m on pay as you go so why am I getting bills

Resolved! Lost signal abroad

Hi, I am abroad and I haven't received my new O2 sim card yet, I am still using my Virgin card. The signal and network worked fine so far but today my device lost the signal and I cannot fix the problem with restarting, removing and putting back the ...

Can't get any network from la Reunion Island (European Union)

Hello, I can't get any network from la Reunion Island (European Union). I can't even receive a text message. I tried to select different network: FREE MOBILE RE, ZEOP, Orange re, SRR but none of them give me some network. Any help please?

Remove phone blacklist

Can anyone tell me if there is some alternative way to get a phone removed from a blacklist through O2?I have phoned 4445 about it 3 times now and they keep telling me the phone is not showing on any blacklist but various web sites say it is and mobi...

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