Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I am having trouble signing into mY o2...its not sending password reset to my email...can any1 else suggest anything?
Can anyone tell me how i go about getting refunded due to very poor signal in my area.I shouldnt be paying for a service that is not provided but cant find the exact part of my contract that states this.Please help.
For one month all my incoming calls are showing as NO ID CALL, even my saved contacts. It is. Wry frustrating when you miss a NO ID CAll because you cannot call them back. My phone was losten, then in my new phone I put a new SIM card and since then ...
I have no signal on my new sim. I don’t know the phone number as it is a new contract which is yet to work. I bought the new phone and contract from mobile phones direct. I was told that the new contract start date is 19th January. This sim is still ...
Hi all, I have requested a new sim card which hasn’t arrived yet. O2 keep inactivating my current SIM card which means I have no signal. I can’t get through to anyone today and have had to call everyday for the past 3 days to get signal back. Can som...
I tried to port my eIM to my new iPhone last week. I was immediately disconnected but no eSIM - having gone to a store and spoken to customer services, I was told that 360 customers could not be issued eSIMs due to a technical fault which had been go...
I have had to reset my daughter's watch and re-pair it, but now I just get error code 14 when I try to set up the mobile data again. How do I sort this please?
Why can I not access data bolt on bought last week till 14 th Feb ?
It has been out since yesterday but no reports on when the mast issue will be fixed. Any one have information.
