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Forum Posts

NO NETWORK

HELP WITH NETWORK!! For the past couple of days I have had no network.I have tried to get assistance online but the VA is pants. No matter what time of day I try the chat, agents are always busy. SUPPORT IS APPALING!! I can only use my phone when I a...

BP05 by Level 1: Joiner
  • 1747 Views
  • 9 replies
  • 0 kudos

Add Alcatel MW70VK Linkzone to MyO2 account

How do I add my mobile hotspot to my O2 account? I tried to link for adding devices but the code did not arrive on the devices SMS messages. I then sent an SMS test message from the device to my mobile phone, and another from my phone to the device. ...

SteveDStL by Level 1: Joiner
  • 553 Views
  • 1 replies
  • 0 kudos

apple watch ultra 2

watch ultra 2 status shows no connection on mobile data but shows o2 plan active

dave0405 by Level 1: Joiner
  • 809 Views
  • 3 replies
  • 0 kudos

Phone not working properly

My phone has been terrible recently, I pay so much money because my bills have been increased yet I can’t use my phone to its full capacity. When I make a call it pretty almost every time fails, the internet connection is bad. Pages won’t load, messa...

Sim in iPhone 15 pro max not reading

Hello, I’ve just received my iPhone 15 pro max and it is not reading any of the sims I insert. can anyone help?

AW4 by Level 1: Joiner
  • 944 Views
  • 1 replies
  • 0 kudos

icloud

Hello, I am trying to restore my icloud onto a new phone- my old phone won't turn on so I can't get the verification code

Bob___ by Level 1: Joiner
  • 598 Views
  • 2 replies
  • 0 kudos

Resolved! trying to get volt to work

helloi have had volt benefits at my mums house, i have now moved and added my new address to my o2 accountI have virgin all set up and working but i cannot activate the volt benefits, is it possible to move my volt benefits to my new address ?

Account

I cannot access My o2 from my new phone even though I have the same number

CBA2 by Level 1: Joiner
  • 483 Views
  • 2 replies
  • 0 kudos

Resolved! 106

Moved to O2 from Tesco mobile for the only reason is to use My Apple Watch brand new from apple.Thought I did the right thing not to pair until my number was successfully ported over.I’ve just have a contract 2 year sim only for my iPhone which works...

R1CH13 by Level 2: Apprentice
  • 2245 Views
  • 10 replies
  • 0 kudos

Resolved! New 02 SIM

I’ve just switched to a new monthly SIM with 02 and want to keep my existing number. I have a PAC number and gave all the information to an 02 agent on Saturday (having no joy with the online process) and was told this would be done today by 6pm late...

B_C by Level 1: Joiner
  • 690 Views
  • 3 replies
  • 0 kudos