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Resolved! I'm not receiving calls since porting (6 weeks and counting)

Hello, I hope someone can help because this is becoming a nightmare.I moved over to an O2 SIM about six weeks ago. I ported my number over and initially everything appeared good. After a few days I realised that I was only able to receive calls from ...

Slow internet

Ever since I changed my sim package last month, my internet seems to have slowed right down. The only differences I can see is that my new package should have had a bigger data allowance than my old one. Everything else is the same, any ideas?

Problem with SIM

Hi,I currebtly have a balance is £17.00 with 102339.7MB of data laft but I am unable to browse the internet, send messages via WhatsApp, Signal, texts. I can only make phone calls. Also my phone is 5G and can not even get 3G/4G or 5G anymore.Thanks

Resolved! No code sent for £1 galaxy buds 2 pro

It's been 6 weeks now and I still haven't recieved my code to claim my buds 2 pro after upgrading to Samsung galaxy s23. I have contacted o2 customer service an online chat and was promised both times I would receive my code I 48hrs which I haven't. ...

Resolved! Top-up from the app just hangs

Topping up from the app just hangs, displaying 'back to top'

Transferring an eSIM to a new iPhone

I just got a new iphone, and i realised theres a transfer esim feature on the iphone, is it possible to affect the transfer without requesting a new esim from O2 and waiting a week for it to arrive? Or does O2 not support this?

Mobile data

Why hasn't my mobile data worked for the last 2 weeks

Why won’t it let me start a rolling plan

???

Ported to o2 two weeks ago, haven't been able to receive calls or texts - PLEASE HELP

Hi everyone, I really really need someone to help me. Since porting over to o2, I've had such a terrible experience I wish I never left Vodafone. I am using an iphone 6S. I ported over on the 17/10, and since then I haven't been able to receive any c...

Wrong phone number on account

I cannot receive or make calls since ‘upgrading’, my account shows my old number for Wi-Fi and my new number for mobile data. Im unable to change it myself and the virtual assistant couldn’t understand my query!! Help!

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