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Forum Posts

e-sim installed, but not registering on network

I recently installed an e-sim and while it appears to have installed successfully, downloaded itself from O2 etc, there's an exclamation mark on its icon in the status bar and a message to say 'no service' and 'selected network (O2-UK unavailable'. I...

And2i by Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos

Mobile data not working in Italy

We have two iPhones, both on the same contracts paid on one bill. Both are in Italy at present. 1 works fine, and the second cannot get mobile data. Settings are identical and all set to automatic. Any suggestions?

Emma62 by Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

Trouble connecting to data in Italy

Hi can anyone help my iPhone 14 won’t connect to data in Italy. Rang O2 who advised they will escalate but it could take 5 days to get back to me. I need my phone for sat nav asap. APN settings are idata… tried changing to mobile… but no change anyth...

Deb_buzz by Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos

88222 scam number

I have been charged £10 extra on my bill for text messages that have been sent to me from 88222. I have not contacted this number and have not subscribed to anything, so why am I being charged for text messages I didn't ask for?

Jenonnet by Level 1: Joiner
  • 2101 Views
  • 10 replies
  • 0 kudos

Resolved! Can i change the number of my pay monthly sim?

Hi,Is it possible to chage the number of my pay monthly sim? I got a phone and sim for my Son but he no longer needs either. Can i use his ph9ne and sim but transfer my number?

Janf by Level 1: Joiner
  • 315 Views
  • 1 replies
  • 0 kudos

No signal

Hello. There is no signal on my phone. I turned off/on phone, but issue is not solved. I have bought sim card 11 month ago and received in Azerbaijan. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Unlocking old phone

I need to unlock an old phone. Im now with a different network and o2 are making it near impossible to navigate. This is kafkaesque, please help.

iPhone 14 frozen

Hi my iPhone 14 won’t swipe to open to my apps the screen frozen tried forcing restart doesn’t do anything any ideas on what to do

Mindymo17 by Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos