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Forum Posts

swap simcard

got my 30g simcard, inserted into phone, How do I activate it?

coljames by Level 1: Joiner
  • 531 Views
  • 1 replies
  • 0 kudos

Resolved! How long for a number to move sims?

Hi, Im moving my account from a pay monthly to a pay as you go rolling monthly. I’ve asked to take my number, my old sim has just lost service but the new one doesn’t yet reflect the number change. how long am I looking at and which sim should I leav...

Durko by Level 1: Joiner
  • 1092 Views
  • 3 replies
  • 0 kudos

Signal

I cant get a signal on (REMOVED) yet I can on my other phone which is next to it

JC123456 by Level 1: Joiner
  • 443 Views
  • 1 replies
  • 0 kudos

Bank details

I need help to change my payment details 

MK67 by Level 1: Joiner
  • 526 Views
  • 1 replies
  • 0 kudos

Apple Watch not connecting to mobile data saying error code 4

So I’ve been trying to get this resolved now for 3 weeks and I’m getting fed up being sent from one place to another , after 2 visits to the store , several phone calls and web chats I still don’t have a watch that is working with mobile data , when ...

Les_84 by Level 1: Joiner
  • 3015 Views
  • 11 replies
  • 0 kudos

O2 Proposition Bar on Sim Card

Good afternoon! My SIM card has been blocked since Tuesday 7th November. O2 cannot explain why there has been a ‘Proposition Bar’ put on my SIM card. I was using my phone in the UK where I live like normal and it just lost network and I never got it ...

Caro_x21 by Level 1: Joiner
  • 1694 Views
  • 3 replies
  • 0 kudos

WiFi Calling Pixel 7 Pro

Hi, I have Pixel 7 Pro. WiFi calling is enabled (and does work) however it appears to only come on if I toggle Airplane mode on and off. It doesn't seem to automatically enable itself when signal is dropped (I just get 'no service') This is particula...

Resolved! £10 rolling pal

Hi, I have topped up my balance with £10. I wish to activate the £10 rolling plan. But it is asking me to put my bank details in again. I have already paid the £10 and it’s in my balance. How to I transfer that to activate the rolling plan? thanksnei...

Neil123 by Level 1: Joiner
  • 712 Views
  • 2 replies
  • 0 kudos

Lost hours -o2 error moving sim - no service

I spent 8 hours yesterday on various support calls / messages. On Thursday I switched sim only tariff - this involved a new contract (not happened before) and I moved from iphone11 with SIM card to new iPhone 15 on esim. I have had my number since ce...

Roz11 by Level 1: Joiner
  • 1959 Views
  • 7 replies
  • 0 kudos