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wifi calling

I took delivery of a new Sim yesterday from your Norwich store. I live in rural area with very poor signal and rely on WiFi calling (for mobile calls). When I attempted to enable this on my new iPhone 15 Pro a message advises me to contact O2. But du...

My roaming package is not working

I purchased the 50mg roaming in zone 1 package for my daughters Zone 1 and she has just arrived in the US and it’s not working?

Dedicated data sim - router dropping

O2 data sim unlimited, Archer MR200 router keeps dropping. What is the APN, no-where does O2 state the settings. It will seemingly connect with any default profile but after an hour or so all devices say 'connected, no internet'I believe the issue is...

Resolved! replacement sim

I have lost my sim card and need a replacement sim

WHAT CONNECTIONS DOES MY CLASSIC PAYG TARIFF ALLOW?

This is the background to my question. Our present mobile phones are two old, but good and neat little non-smart mobiles (voice calls and texting only). These phones run on the old 2G, which O2 still broadcasts for such purposes. I do not think that ...