Get tech support for your O2 issues

Moving data to a new phone

Purchased a new Samsung yesterday at O2 in Westwood Cross. Fairly efficient service ... but I was nit told that all my Whats App data would be lost unless I had backed it up. So I have now lost everything, and feel the O2 should have warned me in adv...

My voice message not working.

Voice message access no

Resolved! Duel Sim Connectivity

I have previously had my works sim card in my personal phone, both O2 sim cards. Now I have taken the works (2nd) sim card out of my phone and placed back in my works phone, due to the wife complaining when I'm on leave. Yet I am still having my pers...

Resolved! Phone

Is my phone locked to o2?

Samsung galaxy s23

Anyone ordered one yet that comes with free ear bubs and got the phone but never got the ear buds?

USA travel

I have travelled to the US. I will need to make only occasional calls to the UK and so do not want to pay for the international bolt on of £6 per day. How can I do this? Thank you. Ray Terrrafranca

Can’t get network connection in Ireland.

Landed in Ireland yesterday. Turned the phone on and off multiple times but phone not connecting to any irish network.

Signal

Neither phone on our plan is working. We've switched from virgin. Everything was fine until about 11am today.

Resolved! Message not sent. Phone number formatted incorrectly

I recently switched from EE to O2, but decided to keep my old number using a PAC code. At the same time I have also changed from an iPhone to a Pixel. O2 have successfully transferred my number which works great when messaging other android devices. ...

Resolved! Roaming Mobile Data settings coming from Virgin

Hi,I have come the USA having purchased the O2 Travel Bolt On before I left. My iPhone connects to AT&T 5G but I get no data.Looking at my Mobile Data Network settings, the Mobile Data APN is set to goto.virginmobile.uk whereas all the other APNs are...

O2

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