Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, I've just ported my number from EE and unable to access any if my bank accounts as I can't receive OTP messages from Santander, PayPal etc. I see this has been a problem for other customers. It's very frustrating and would be grateful for any hel...
I’ve been waiting 15 days for my Virgin number to port to O2 and have spoken or chatted to O2 support almost every day. Still no solution in sight. Anyone else having this problem and can anyone offer a solution?
I’m hoping someone could please help. I forgot the password to my Apple Watch so I factory reseted the watch.Paired the Watch up to my phone again but when I try to set up the mobile service I get this…Oops, something went wrong. Try again and if the...
I was recently in Spain andcould not use my data. Sonce I have returned I csnt use it anywhere. I felt on Wi-Fi at home. Very frustrating. Who can help?
I've been with O2 for 10+ years and use my mobile for my business calls. For years I've used a call answering service that my mobile diverts to if unanswered. Several months ago the time it was taking to divert started to become inconsistent so I tur...
Have been trying to sign in to the app and it keeps saying the app isn’t available for me. Please help.
I have been a O2 customer with my main number for years. I've gotten another SIM from Virgin media a while ago as a part of a broadband deal and recently I've gotten a text that this SIM is becoming O2 as well. It's registered to my name and the same...
Hi there I keep getting error code 500 when I log in on my 02 app also my o2 account my number at the top is not my number on my 02 account on website any help will be helpful I mite ring customer service as well
At first I don't receive text message & then I keep receiving multiple copies of the same text message, over and over and over. It is so annoying, even so when you have to request a code to enter your bank etc. I have contacted O2 who keep saying the...
Morning, having had my phone lost on 25th March 23, I asked O2 blacklist the IMEI number on the 26th. Over the past ten days they have provided me with ‘Proof of Usage’ three times and haven’t bothered to blacklist the IMEI number despite me specific...
