Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi there,I'm happy with my iphone so dont want to upgrade, but would like to update my ipad mini to an ipad 2019 on the website. However, this statement is on the portal just prior to choosing a new ipad: Upgrade to a tablet and you’ll switch to a da...
I have contacted o2 several times via twitter, facebook and by phone. I upgraded my phone on the 23rd March and recieved the new device a few days later. I hadn't left the house for a few days as I was self Isolating and when I went back to work I fo...
Hi I am lucky in the fact that I can continue to work in the current situation from home. However I have noticed that a mast is down in the area which is interfering with my work. This means I am having to rely on others to do parts of my job for me....
Hi All, Can someone tell me if this number is a genuine O2 mobile number 07900834198? I have recently changed banks and they are asking me to update my bank details? I just find it strange that when I normally get a message from O2 it doesnt show an ...
I've just got my new device and sim I'm trying to activate it but my old sim is now blocked and have no way of contacting anyone
I have just received my new Nano SIM card and have installed it into my new phone. And I'm still only getting emergency calls only?
Hi just upgraded my phone and contract but I want to keep my phone number, how do I do this
Ok - new customer. SIM card arrived this morning but the dog got to the post before me and you can guess what's happened.Have spent the last 2 hours trying to find out how to report the SIM as effectively lost and how to get a replacement sent out.An...
i cannot acces my mobile as i have forgotten the pin number
Please help me. I purchased a Sony Xperia 10 from O2 Dec 2019. Today it is malfunctioning and won't turn on - flashes the Sony emblem then won't boot up. I live alone and have no other phone (no working landlines) and this is the only way I can stay ...
