Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Had the above message this morning. Checked O2 for issues in area, none stated, tried to renewable WiFi and 4G calls in settings, unable to do so, says contact carrier?Any help much appreciated.
My phone has suddenly become emergencies only. My bills are up to date. Topped up my data last night
I recently took out a contract and was given a new number but after a couple of days I wanted to keep my old number so got that swapped over using pac code I can now send texts and make calls using my old number BUT when I use iMessage the number com...
Hi. I lost my phone so I got a replacement sim from o2 with same phone number.I used the replacement sim in my Samsung tablet and it worked fine.I then found my original phone (Nokia) so I tried putting the replacement sim into it.Im now getting a "U...
I can't get in to my O2 account from a new computer as it sends an ID code to my iphone and its broken. Hence I can't see any deals for O2 customers for a new phone!
Hi I've got an I phone 6s on an o2 contract which is fairly new - today it's been continually displaying a message with a themometre saying too hot. I've done latest software updates etc. I need my phone to work - can anyone help please
I keep getting texts advising that as the O2 agreement with Carphone Warehouse has ended, I can move over to O2 and upgrade. When I try to follow the link, it takes me to the FAQs page and no option to register and upgrade. What do 8 need to do?
Why am i unable to open and view my latest bill?My son-in-law is also unable to view his bill
Can someone tell me why I cannot speak to or email a complaint, I have been trying to transfer my old number from 3 but keep getting an email saying that the information does not match. I need to speak to someone to find out what information.
I paid my monthly contract yesterday and have turned my phone on and off several times since but still my phone isn’t allowing me to make calls or send texts or use my data can anyone help?
