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Resolved! Why am I not receiving texts about my bill from o2?

Hi I recently upgraded my monthly contract to a sim-only contract last month. I have been using my old sim that I have had. I have not received a text from O2 about my bill information. Why is that? Do I need to swap my sims over? Please help.

Resolved! Samsung galaxy a40 sim error

Hi, samsung a40 keeps losing signal and saying sim card not inserted when it is. Have checked it, all looks fine, any ideas?

Resolved! Moving to O2 - old number problem

I have recently joined O2 with my new iPhone 12 Pro Max on a monthly contract and have used a PAC code to bring my old number from EE over to O2. This PAC code request I called and spoke to an agent and she explained that it would activate on my new ...

Resolved! Wifi calling issues

The WiFi calling feature on my Samsung Note 20 Ultra has become very intermittent and doesn't appear most of the time. It worked fine previously but recently it is very unreliable. I am told this is Network provider driven feature and not a phone iss...

O2 open nhs discount code sharing

How do I share my nhs discount with a family member? I’m already using the discount but my daughter wants to use it. Thanks

Resolved! anyone have any idea how i check if my friends and family plan is still valid?

Hiya guys, Im looking to finally upgrade my phone and wondered if anyone knows how i check if my friends and family plan is still active?I got this plan from a friend of mine that is manager of an o2 store in milton keynes and my contract is now comp...

Resolved! bringing my number

hi i have just installed my new sim i supplied a PAC code when ordering and wondered how long it takes for my number to change over thankyou

Scam charges

Hi, I’ve recently noticed charges on my bill for this month because of receiving a text from 79050 on 24th December 2020 which I believed to be a scam so I ignored it. Please can you assist in sorting this? I’ve found no other way to contact O2, phon...

call barring

Hello, I need help with this problem: "Can't make outgoing calls while call barring is on." My phone is S8 and when I've checked call barring, everything was off. I don't have PIN to access call barring.What can I do? Thank you!

Extra data allowance

Hi,I started this new contract in April. It gives me 30gb data allowance with 15gb extra allowance. I've been alerted that my 30gb has been used up and I cannot use any data. However I still have my 15gb?On the o2 dashboard it says I gave 15gb of dat...

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