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access denied when trying to see my bills

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RJ223
Level 1: Joiner
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on ‎09-03-2023 15:20

on ‎09-03-2023 15:20

Logged in ok but cannot get further than first page - cannot see my bills etc.

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MI5
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on ‎09-03-2023 15:22

on ‎09-03-2023 15:22

@RJ223 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 148745 Posts
  • 640 Topics
  • 28439 Solutions
Registered:

on ‎09-03-2023 15:22

on ‎09-03-2023 15:22

@RJ223 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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RJ223
Level 1: Joiner
In response to MI5
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on ‎09-03-2023 15:25

on ‎09-03-2023 15:25

Thank you for your help.

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MI5
Level 94: Supreme
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on ‎09-03-2023 19:23

on ‎09-03-2023 19:23

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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