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Won't process request to buy data.

Cross
Level 1: Joiner
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Trying to buy a bolt on for PAYG it simply says it can't process the request at the moment please try later. I have funds, it's been two days it's my business phone nd I'm totally cut off. Where is o2s legal department so I can claim for the loss, and how can I get my business back on line? I'm completely screwed!!!!

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Enlli
Level 66: Unequalled
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So let me get this straight: a Busness phone on PAYG which are Consumer tariffs and you can't  buy extra data so you want compensation 

Best of luck

Have you tried ringing 4445?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Bambino
Level 85: Esteemed
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@Cross You're not an O2 Business customer, so I don't know what you think you can claim. If you want to become one, see below:

We're always improving security. So we're introducing Automatic Security Verification software, to check we're talking to you. We'll ask you for your account password before you speak to us. And if you don't have one yet, or can't remember your answer, we'll help you set it up.

Business Customer Service Number Charges

From your O2 mobile8002Free
From a landline0800 977 7337Free
From abroad+44 7860 980 202Free†

Opening times

Monday - Friday8am - 8pm
Saturday9am - 5pm
Sunday9am - 5pm

Online Business Customer Service Number Charges

From your O2 mobile8002Free
From a landline0800 977 7027Free
From abroad+44 808 100 4439Free†

Opening times

Monday - Friday8am - 8pm
Saturday9am - 5pm
Sunday9am - 5pm

I DO NOT WORK FOR O2



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