This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Wifi Calling

Go to solution
FinnF
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎02-09-2022 10:23

on ‎02-09-2022 10:23

Hi,

 

I am trying to set up wifi and 4G calling on my iPhone 11. In the settings when I try to toggle this on I receive the message "To allow Wi-Fi calling on this account, contact O2". Although, on MyO2 it is displayed that Wi-Fi calling is on, I am unable to make calls over wifi. Could you please help with this?

 

Best,

Finn

Message 1 of 2
398 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151744 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

on ‎02-09-2022 10:25

on ‎02-09-2022 10:25

@FinnF 

O2 need to enable it account side first.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
396 Views
1 REPLY 1

Go to solution
MI5
Level 94: Supreme
  • 151744 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

on ‎02-09-2022 10:25

on ‎02-09-2022 10:25

@FinnF 

O2 need to enable it account side first.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
397 Views
Top Kudoed Authors
View All
Top