WiFi connection

Sophs70 · ‎05-12-2023

I’m currently in hospital and the NHS WiFi does not work or the reception is very bad and I can’t access the internet. Is there any alternatives that I can use I got a text mentioning I have used 80 per cent of my data and did I want to add a bolt on

jonsie · ‎05-12-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Enlli · ‎05-12-2023

Not really, if the WiFi is bad and you are forced to use data.

A lot will depend on how long you have got in hospital before your next allowance renewal.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎05-12-2023

@Sophs70

Guide to bolt ons here https://www.o2.co.uk/shop/all-tariffs/bolt-ons

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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