WiFi calling

[Mark_2023]

Despite previous call to O2 support and being told WiFi calling would be enabled, I still get a pop-up telling me to go to O2 website. I can’t find answer there. Is there a solution?

Appreciate this is a community rather than O2 support but website pushes questions here. 
Thanks

[Bambino]

@Mark_2023 O2 needs to enable WiFi calling on their end. Wifi and 4G Calling explained | O2

You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[Enlli]

I know you have called customer services. Maybe worth messaging the Social Media team. You can keep a record of conversations 

Message O2 on 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

(Instagram) (https://o2uk.co/O2CIG) ,,

They should be able to help you.

[Mark_2023]

Thanks both.