This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Why has my rolling plan been cancelled?

TX2022
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎19-02-2024 08:32

on ‎19-02-2024 08:32

I haven’t changed anything about my £10 rolling plan, which I am happy with, yet I got a text this morning saying “O2: Just to let you know, we have cancelled your recurring payment for your £10 Rolling plan. Your current Rolling plan will end on 19/01/2024 and we will then move you onto our Standard Pay As You Go tariff. T&Cs http://v.o2.co.uk/Z8V0p2d8”

 

Why is my plan being cancelled? How can I fix it?

Message 1 of 2
369 Views
0 Kudos
1 REPLY 1

Enlli
Level 67: Unsung hero
  • 8082 Posts
  • 56 Topics
  • 1653 Solutions
Registered:

on ‎19-02-2024 08:36

on ‎19-02-2024 08:36

Been a few posts like this. Seems O2 have problems with payments to PAYG accounts

You will need to contact O2.

 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , X Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 

4445 or 0344 8090222 (PAYG)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
366 Views
0 Kudos
Top Kudoed Authors
View All
Top