cancel
Showing results for 
Search instead for 
Did you mean: 

Why does Google Play think I don't live in the UK

Godhelpme
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I want to download the BBC Sport app from Google Play but it tells me it is not available in my country. I live in England!!!! Is my sim card registered in England?

Message 1 of 5
774 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Enlli
Level 69: Guiding Light
  • 9033 Posts
  • 69 Topics
  • 1800 Solutions
Registered:

You need to change it in Google Play

If you change your country, you'll need to wait a year to change it again.

On your Android device, open the Google Play Store app .

At the top right, tap the profile icon.

Tap Settings General Account preferences. Country and profiles.

To change countries, tap the name of the one that you want to change to.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 5
766 Views
4 REPLIES 4

Enlli
Level 69: Guiding Light
  • 9033 Posts
  • 69 Topics
  • 1800 Solutions
Registered:

You need to change it in Google Play

If you change your country, you'll need to wait a year to change it again.

On your Android device, open the Google Play Store app .

At the top right, tap the profile icon.

Tap Settings General Account preferences. Country and profiles.

To change countries, tap the name of the one that you want to change to.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 5
767 Views

pgn
Level 77: Grand Master
  • 40110 Posts
  • 245 Topics
  • 1800 Solutions
Registered:

As @Enlli says above, and official info here:

https://support.google.com/googleplay/answer/7431675

Watch out for any balance and credit you may have in there too ..

Good luck, @Godhelpme.

Message 3 of 5
749 Views

Cleoriff
Level 94: Supreme
  • 128130 Posts
  • 835 Topics
  • 7586 Solutions
Registered:

Great username 😂

Veritas Numquam Perit

Girl in a jacket
Message 4 of 5
737 Views

Oxonian
Level 37: Blazing a Trail
  • 11760 Posts
  • 297 Topics
  • 33 Solutions
Registered:

@Godhelpme 

Use of a VPN can also cause your device to think that you are in another country.   

Message 5 of 5
697 Views