When will Wifi calling be available on unlocked handsets

[Eeyore]

I have a brand new Samsung A51 handset purchased from Amazon and have found that it can't use Wifi calling or voice over Lte. This is really annoying as the only reason I switched to O2 was this facility. Do O2 ever intend to support Wifi calling on unlocked handsets or should I think of cancelling my contract?

[MI5 · Accepted solution]

@Eeyore 

Your handset is already supported https://www.o2.co.uk/connectivity/wifi-and-4g-calling

You need to call O2 to enable wifi calling on your account, then turn it on in your MyO2.

[Eeyore]

Thank you @MI5 for telling me that the info on Samsung setup on the o2 website  is wrong. The eventual solution (from calling the helpdesk) was that I needed to manually change the APN (Access Point Name). This was originally auto-provisioned with the SIM to "O2 Pay Monthly" and needed to be changed to "o2 Internet" with lots of subsidiary config that was provided by email. I won't post the full config as it may contain security information. Now calling on LTE and WiFi very happily.

[Eeyore]

Detail of the APN settings are on this site at https://community.o2.co.uk/t5/Android/Connecting-Android-Phone-to-Data-Services/m-p/544202#U544202

[MI5]

Good to hear you're sorted.