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What should my settings be on my mobile service screen, now I have moved to an esim

SR31
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What should my settings be, on my mobile service screen, now I have moved to a monthly mobile plan using an esim. I am confused as I have two Sim options listed. 

 

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Bambino
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@SR31 What are the two sim options listed?

How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2



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Enlli
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You probably see a Slot 1 and a Slot 2. Your eSIM will be slot 2 and that should be selected. Slot 1 is reserved for standard SIM cards

Apart from that the phone should work as normal

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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@SR31 

If your old plastic sim is still in the phone, it needs to be removed first. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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