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Website error when joining O2

JohnDoe
Level 1: Joiner
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on ‎09-12-2024 10:56

on ‎09-12-2024 10:56

There appears to be an error when purchasing a new contract phone from the O2 website.

I have been trying this for two weeks, and when i reach the part of eligibility i receive an error, "there was an issue" and it requests me to try again but the issue remains.

 

Is this a known issue at O2?

Can this be investigated.

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MI5
Level 94: Supreme
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on ‎09-12-2024 10:58

on ‎09-12-2024 10:58

@JohnDoe 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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